Job Title: IT Officer
Reports To: HR and Administrative Services Manager
Position Summary: The position is primarily responsible for the inventory, monitoring, and recommending updates of hardware and software requirements of the Company. The position will also establish and ensure the data security and network security of SYSTRA Philippines, and address the day to day IT requirements of the workforce.
Key Activities
· Drafts standard operating procedures and guidelines in consultation with SYSTRA Group IT. Finalizes SOP and Guidelines in coordination with the HR and Admin Manager.
· Coordinates schedule of work plans with various divisions in relation to implementation of specific IT related programs for compliance with SYSTRA Group.
· Provides maintenance support and repairs on desktop computer systems and network servers; installs operating system upgrades; configures system software; monitors hardware and software performance; maintains a current backup of all system information; builds and assembles personal computers.
· In coordination SYSTRA Group IT, installs, and maintains network hardware and operating system software on computer network
· Installs, configures, and maintains servers and networking equipment including routers, switches, printers, and storage systems.
· Ensures protection and security of the network server against unauthorized uploading, downloading, and transferring of saved files.
· Configures, documents and distributes new equipment and software to users; maintains records, including a complete and updated inventory of all computer equipment, data communication equipment, and network software versions.
· Researches and evaluates various hardware and software technologies; assists with analysis and recommendation of hardware/software solutions.
· Monitors all new technologies in support of various systems currently in operation on a continuous basis.
· Maintains knowledge related to technical advances in desktop hardware and software equipment.
· Analyzes system failures, notifies appropriate personnel, and takes appropriate action.(including internet downtime)
· Troubleshooting technical problems reported, including software, hardware, communication, or network‐related problems with end users; independently resolves routine problems; recognizes problems which require a higher level of expertise and refers them to appropriate personnel.
· Performs related duties as assigned.
Qualifications / Skills and Knowledge Requirements:
· Principles, practices, and procedures of information systems maintenance and operations.
· Methods, tools, and techniques of testing, troubleshooting, problem solving, and maintaining hardware and software related to computers, mobile devices, audio visual, network, and communication systems.
· Computer equipment maintenance procedures, hardware configurations, and operating principles.
· Network and personal computer operations, terminals, printers, modems, and communications equipment; networks and network operating systems; network topologies and software.
· Computer software applications, including word‐processing, spreadsheet, database, and graphics applications.
Educational Requirements:
· Degree from an accredited college in computer science, information technology, electronics, or a closely related field;
· Minimum of four (4) years of experience performing duties equivalent as an Information Technology Officer.
Job Type: Full-time
Salary: Php25,000.00 - Php35,000.00 per month
Benefits:
- Company events
- Health insurance
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (Required)
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