Are you ready to join a dynamic and growing team? VirtuallyinCredible is seeking an exceptional individual to join us as a Virtual Assistant Service Support (VASS). As a VASS, you will play a crucial role in supporting our day-to-day operations and ensuring the smooth functioning of our remote team.
Responsibilities:
- Collaborate closely with the VAS Operations Manager, Recruitment, Onboarding, HR, and other departments to address the needs of our Virtual Assistants (VAs), clients, and overall operations efficiently.
- Provide support and oversight to our VAs, ensuring their activities are effectively managed.
- Conduct applicant interviews and prepare VAs for client interviews.
- Facilitate onboarding, training, and orientation for new VAs.
- Conduct coaching and performance check-in sessions with VAs.
- Perform daily time-tracking tool audits.
- Assist the Operations Manager in client relations, including sending client reports and responding to client emails as required.
- Keep team members informed about VAS updates, company-wide directives, and memos.
- Stay proactive in keeping up-to-date with changes in Standard Operating Procedures and guidelines.
- Adhere to VirtuallyinCredible's set of guidelines in executing daily tasks.
- Support periodic reviews of department processes and provide recommendations for improvements.
- Exemplify VirtuallyinCredible's core values to both internal and external stakeholders.
- Fulfill additional or other duties as required, which may or may not be directly related to the primary obligations mentioned above.
Requirements:
- 1-2 years of experience as a people leader.
- Virtual Assistant experience is a plus.
- Confident and articulate in English, preferably with little to no Filipino accent or a neutral accent.
- Highly organized, quick to learn, and capable of following instructions precisely.
- Strong interpersonal skills are essential.
- Excellent time management skills are a must.
- Demonstrates a high degree of judgment and independent decision-making abilities—crucial!
- Proficient in Google Suite.
Join our team and be part of our success story! At VirtuallyinCredible, we offer a vibrant and supportive remote work environment, opportunities for growth, and the chance to make a meaningful impact in the industry.
To apply, please submit your updated resume highlighting your relevant experience. We look forward to reviewing your application and potentially welcoming you to our team.
Note: Only shortlisted candidates will be contacted.
Job Type: Full-time
Pay: Php35,000.00 - Php44,000.00 per month
Benefits:
- Work from home
Schedule:
- 8 hour shift
Application Question(s):
- Are you willing to undergo the required background check?
- Are you willing to work remotely?
Experience:
- People Leader: 1 year (Required)
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