ClearDesk
ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.
At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs.
Our Mission
At ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their families.
But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succeed.
A Little Bit About Us
ClearDesk was founded only a couple years ago, but has already achieved explosive growth. Based in San Diego, we're assembling a team of exceptionally talented and dedicated individuals who share our passion for building a positive workplace culture. While we love growth, our people, team, culture and positive energy are even more important to us. So, we're looking to only work with the best humans that have brilliant minds. We like to work hard, but balance and harmony is important to us also. Lastly, we value collaboration and teamwork, which is why we work full-time in the office. If you're an exceptional individual who's excited about the prospect of joining a thriving company, we'd love to hear from you!
Job Description
We are looking for experienced On-Call Scheduling Coordinators to manage all aspects of the schedule for clients and caregivers. The ideal candidate will be responsive and flexible, ready to address caregiver concerns promptly and professionally.
Responsibilities
- Be on-call to provide support and assistance to caregivers outside of regular business hours.
- Answer patient calls, field questions, and assist patients in making new medical appointments
- Change or cancel appointments as necessary
- Case management
- Manage and maintain caregiver schedule by filling open shifts, coordinating schedules to increase or decrease the amount of necessary staffing
- Keep phone list updated, and current staff information updated in system
- Effectively organize, track, and communicate about all tasks
- Communicate changes to schedule to appropriate staff
Requirements
- Graduated with a 3-year or 4-year Bachelor’s degree
- Experience coordinating calendars, scheduling, and rescheduling
- Must be comfortable answering calls
- Recruitment experience is a plus, but NOT required
- Operations management is a plus, but NOT required
- Healthcare background is a plus, but NOT required
- Healthcare software knowledge is a plus, but NOT required (such as Wellsky)
- Experience using any scheduling system, Microsoft Office, and Google Workspace
- Professional-level English (written and verbal/voice)
- Computer or laptop with access to the internet (min speed of 25 Mbps)
Compensation and Benefits
- Full-time: Up to PHP 55,000 a month (Based on experience)
- $50 (USD) Cash bonus with every on-call shift you take
- HMO
- 100% Remote (Permanent work from home)
- Paid training
Job Type: Full-time
Salary: Up to Php55,000.00 per month
Benefits:
- Health insurance
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Night shift
- On call
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- Can you work full time?
- Can you work graveyard shift?
- Can you work exclusively with Cleardesk?
Education:
- Bachelor's (Required)
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