We are hiring for Technical Support Specialist for our Pioneer account. Join us now!
Requirements:
- Should have at least 1 year of Technical support experience
- 6 months of sales experience are a plus
- In depth knowledge with networking
- Must be willing to work onsite on a night/shifting schedule in BGC, Taguig
Qualifications:
- Provide technical support and issue resolution to our customers through ongoing issue triaging via email, telephone or remote web session
- Collaborate with peers, mentors, our knowledge base, community forums and other internal tools, to provide the most effective, world-class solutions to our customers
- Reproduce issues in-house and respond to customers in a timely manner
Other Details:
- Schedule: (US) Shifting
- Work set up: Onsite
- Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
What's in it for you?
Our people enjoy some amazing perks, check out a few below:
- Competitive salary package
- Exciting employee engagement activities
- Learning sessions every week
- Fast career growth
- Accessible location
- HMO
- OT/Holiday pay
- Leave credits and conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
And most importantly, you’ll be part of a growing company with dynamic and engaging team.
Interested? Here are ways to reach us:
- Send a message to 09214815596 (Yana)
- https://bit.ly/iopexphilyana
- Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Free parking
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Application Question(s):
- Are you comfortable to report onsite in BGC, Taguig?
- How much is your expected and most recent salary?
- For faster application process, kindly walk in our office located at Six/Neo building 12th Floor 26th street 5th avenue BGC, Taguig and look for YANA. Thank you very much and see you soon!
- Please complete this application form: https://bit.ly/iopexphilyana
Experience:
- Mesh: 1 year (Preferred)
- OSI layers: 1 year (Preferred)
- Technical Support: 1 year (Preferred)
- Networking: 1 year (Preferred)
- Sales: 1 year (Preferred)
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