Voice Account- Call Center Agent - No Irate Caller


 

Join our team we are hiring Call Center Agents! Virtual Interview ( One Day Hiring )

What we offer:

  • Competitive Salary Package
  • Day/Mid/Night Shift - available
  • Pioneer Accounts Available
  • Incentives and Signing Bonuses & other Premium Benefits

Job Responsibilities:

  • Answering incoming calls from customers or clients and addressing their concerns or questions.
  • Making outgoing calls to follow up on customer inquiries or to market products or services.
  • Providing excellent customer service by resolving customer complaints and issues.
  • Maintaining accurate records of customer interactions and transactions.
  • Updating customer information in the database and ensuring its accuracy.
  • Collaborating with other departments within the organization to resolve customer issues.
  • Following scripts or guidelines provided by the company to handle calls effectively.
  • Meeting performance metrics such as call volume, response time, and customer satisfaction ratings.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

If you are interested click "APPLY NOW"!

Job Types: Permanent, Full-time, Fresh graduate

Salary: Php18,000.00 - Php24,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay

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