Technical Support II


 

About Us:

Comfac Technology Options Limited (CTO) is a New Zealand-based company that provides consulting and information technology services to enterprises. It offers consulting, strategic planning, design, implementation, and post-implementation services in the delivery of business solutions based on the Software-as-a-Service (SaaS) model.

Job description:

Provides expert advice and complex troubleshooting support for internal and external clients or assigned areas for issues with limited or without established processes and procedures; ensures resolution or independently determines and implements a plan for resolution.

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Other Qualifications:

  • Preferably with at least two (3) years of work experience.
  • Experience working with company products and operating systems.
  • Experience working with solving computer-related technical problems
  • Experience working with company escalation policy
  • Experience working with relevant deployment strategies and methodologies
  • Has excellent communication skills
  • With excellent organizational skills
  • Ability to work with a team
  • Knowledgeable in Word, Excel, and PowerPoint
  • Knowledgeable in Infinite Blue Platform
  • Willing to work in a Shifting schedule

Why Work for Us:

  • Permanent Work From Home
  • HMO
  • Life Insurance

Job Types: Full-time, Permanent

Salary: Php40,000.00 - Php60,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Flextime
  • Health insurance
  • Paid training

Schedule:

  • 8 hour shift
  • Flextime
  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Overtime pay

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