We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.
List of vacancies we have for you:
- Customer Service Representative
- Technical Support Representative
- Sales/Retail Representative
- Travel and Hotel Associate
- Healthcare Specialist
- Financial Associate
- Telemarketer
Responsibilities:
- Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions using provided scripts and procedures.
- know the company products, services, policies, and procedures to effectively address customer inquiries during training period.
- Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.
Qualifications:
- Amenable to working onsite(office-based)
- Filipino Citizen, or hold relevant residence status
- 18 years old and above
- High school diploma or equivalent; further education or relevant certifications will be a plus.
- Candidates must be conversant in English language.
- Strong active listening skills, patience, and empathy when dealing with customers.
Nice to have (Optional):
- Proven customer service experience, preferably in a call center or customer support environment.
Further details will be discussed during the interview. Apply now!
Job Type: Full-time
Salary: Php18,000.00 - Php27,898.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Quarterly bonus
- Yearly bonus
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